About

Poul LemastersPOUL LEMASTERS

Poul began his career in deathcare more than 20 years ago as a funeral director and embalmer. He quickly recognized that the growing risk and liability in deathcare along with the lack of support and resources for those in this profession made for a deadly combination. So, he decided to go to law school—and he passed!

Today, Poul uses his unique background in both deathcare and law to provide resources and counsel to other deathcare professionals. He gets calls for assistance in risk management, daily operational conflicts, form and contract reviews, valuations, and regulatory matters. Basically, all the exciting issues our profession has to offer. Poul advises several funeral home, crematory, cemetery, and trade associations across the United States. He also shares his know-how with those in the field by serving as Cremation Coordinator and Advisor for ICCFA’s Cremation Education Program.

You’re always welcome to call Poul to learn about proactive prevention for your business, or for some reactive counseling after you get sued.

SELECTED SPEAKING ENGAGEMENTS AND INFORMATION
Poul also speaks to State and National Associations on various topics including:

  • Cremation Liability
  • Collecting & Prevention Your Accounts Receivable
  • Pre-Need Laws and Regulations
  • Funeral Technology and the Laws that Control
  • Cemetery Liability
  • Embalming Liability

PRESS
Poul is often utilized as an expert source both in and out of the courtroom. Poul has been quoted as an expert source in a number of publications and venues over the years, from full-length documentaries to sources like CNN. Below is a selected list.

Sleeping with the (gold)fishes: NY Pet Cemeteries to Accept Pet Owner Remains CNN 19 June 2014

Lemasters Consulting Holds 6th Annual Coat Drive FSX Funeral Service Extra from KatesBoylston Publications 7 November 2014


WHERE IS POUL?

Poul travels frequently. He loves meeting new people, learning new things, and sharing his knowledge as a regular speaker for a number of deathcare associations and organization. Check out the list below to see where you can meet Poul in person.

>>> 2014

Oct 28  | National Hospice and Palliative Care | Nashville, TN
http://www.nhpco.org/sites/default/files/public/meetings/finalprograms/CTC2014_FinalProgram.pdf

Ask most consumers and they agree–cremation is a quick, simple and easy option. However, cremation is the one of the most regulated areas of the deathcare profession. Families choosing cremation and not properly understanding the process can run into huge problems. This session will help caregivers acquire the knowledge to help better inform families, ultimately helping families heal and get through the process rather than setting them up for failure and adding to their grief.

Learning Objectives:
• Identify the laws that regulate cremation in their specific area (state) and how they are interpreted
• Explain common cremation issues to families to help them plan
• Prepare a proper information program for patients that focuses on objective information about cremation

October 28-29 | OFDA, CANA & ICCFA Cremation Training | Columbus, Ohio
TOPIC: Cremation Arranger Liability
http://www.ohio-fda.org/aws/OFDA/pt/sd/calendar/34088/_PARENT/layout_details/false

November 6-7 | CANA & ICCFA Program | Phoenix, AZ
TOPIC: Cremation Arranger Liability
http://www.iccfa.com/cremation/tools/certification

November 8-9 | ISVMA-IL | Chicago, IL
TOPIC: 3 programs – Pet Cremation Due Diligence; Recent Pet Events; Cremation Liability with Pets
https://isvma.org/events/Convention/2014_convention/2014_convention_registration_brochure.pdf

November 13 | ODFA Masters Training Program | Cuyahoga Falls, OH
TOPIC: The Laws of Funeral Profession in Ohio – Including the Revised Code; Regulations; and the FTC
http://www.ofdaonline.org/aws/OFDA/pt/sd/calendar/34338/_PARENT/layout_details/false

>>> 2015

January 15, 1:45-2:30pm | ICCFA – Wide World of Sales | Las Vegas, NV
TOPIC – Cremation Paperwork & Forms As Sales Tools.  No Really!
http://www.iccfa.com/wws

February 13-15 | NCBVA Annual Meeting | St. Petersburg, FL

March 23-27 | OACFP Cremation Training | Ontario, Canada
Topic: Cremation Liability and Panel Discussion
http://oacfp.com/events/2015

April 8-11 | ICCFA Annual Convention
Topic TBD

May 13 | IFDA | Ames, IL
Topics TBD

June 1-4 | Texas Funeral Director Convention | Arlington, TX
Topics TBD

September 30- October 2 | ICCFA Fall Management Convention | Tuscon, AZ
Topics TBD